Sterling Management Package

Every vacation home in the state of Florida is required by law to have the relevant operating licenses.

We will apply and obtain on your behalf, your hotel and Local business tax receipts and display these in your property. These licenses are renewed on an annual basis. 

Sterling will assist in the secure registration with the State of Florida Tax Authorities as required for all rental vacation homes. 

Licenses are again required for both Sales Taxes and Tourist Development Taxes. 

Your vacation home is inspected on a weekly basis and after each guest departure. Each inspection is completed to ensure everything is in working order. Anything that needs reporting will be photographed and sent directly to you for repair approval.  

One of the most essential aspects for all vacation properties. We advertise your home on some of the worlds leading and largest platforms for maximum exposure. 

Alongside our marketing and advertising we work very closely with Tour Operators to ensure that your property is gaining maximum exposure and generating profitable rental income for you. 

Guest Check in/Check out

24/7 Emergency contact line

Onsite maintenance

Excellent customer service

Welcome Guide to the property 

Welcome packages on request 

Owners can view their bookings at any time on their own online reservation system. Every owner is provided with a centralized online reservation and housekeeping system. Our online booking and availability system allows both management and owners to update property availability across all websites in real time. The system also dispatches cleaning and home inspections accordingly.

All our owners have access to their own private portal through our software management. This gives you access to your online monthly income statements, which are all historically stored. 

From here you can also access your booking schedule, where you can add, amend and change booking information, block out dates and request work orders. Information about any outstanding work orders can be viewed and updated in real time. 

Each month you will receive your online income statement via email. You can also access all your finalized end of month statements at any time via your online portal. 

Owners are able to view their statements monthly or annually and have the option to categorize expenses. 

These reports can then be downloaded to PDF, Excel or email for your own personal record

After every guest departure an end of stay clean is automatically scheduled with our housekeeping team. 

Any issues that are reported are documented and sent to the owners for review and their approval for repair.

Our maintenance team are always on hand should any unexpected problem arise.

We are always on hand to assist guests throughout their stay. Guests are provided with an emergency contact number and should any problems arise we are available 24/7.